About us
Values, experience, certifications, and employment opportunities at National Labs.
Our values, experience, certifications, and employment opportunities.
Values, experience, certifications, and employment opportunities at National Labs.
Values, experience, certifications, and employment opportunities at National Labs.
Values, experience, certifications, and employment opportunities at National Labs.
Values, experience, certifications, and employment opportunities at National Labs.
Our values, experience, certifications, and employment opportunities.
Methodology
Patented methodology and experienced-enhanced industry best practices for optimal precision,
accuracy, and rapid throughput.
Methodology
Patented methodology and experienced-enhanced industry best practices for optimal precision,
accuracy, and rapid throughput.
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Subhead about goes here and here about services here more.
Headline goes here
Subhead about goes here and here about services here more.
COVID-19
Accurate testing results within a timely manner to support a safe workplace and community
COVID-19
Accurate testing results within a timely manner to support a safe workplace and community
COVID-19
Accurate testing results within a timely manner to support a safe workplace and community
COVID-19
Accurate testing results within a timely manner to support a safe workplace and community
Substance Abuse and Mental Health Services Administration: www.samhsa.gov/
The Substance Abuse and Mental Health Services Administration (SAMHSA) is the agency within the U.S. Department of Health and Human Services that leads public health efforts to advance the behavioral health of the nation. SAMHSA’s mission is to reduce the impact of substance abuse and mental illness on America’s communities.
American Chronic Pain Association: www.theacpa.org
The ACPA believes that people with chronic pain benefit from being well informed about their medications. This knowledge may relieve the fears that can interfere with receiving maximum benefits from medications. This supplement is not meant to serve as medical advice for your condition or regarding your medication needs. Remember that the best source of information about your health and medication needs is from an open dialogue with your treating doctor.
Substance Abuse and Mental Health Services Administration: www.samhsa.gov/
The Substance Abuse and Mental Health Services Administration (SAMHSA) is the agency within the U.S. Department of Health and Human Services that leads public health efforts to advance the behavioral health of the nation. SAMHSA’s mission is to reduce the impact of substance abuse and mental illness on America’s communities.
American Chronic Pain Association: www.theacpa.org
The ACPA believes that people with chronic pain benefit from being well informed about their medications. This knowledge may relieve the fears that can interfere with receiving maximum benefits from medications. This supplement is not meant to serve as medical advice for your condition or regarding your medication needs. Remember that the best source of information about your health and medication needs is from an open dialogue with your treating doctor.
Headline goes here
Subhead about goes here and here about services here more.
Substance Abuse and Mental Health Services Administration: www.samhsa.gov/
The Substance Abuse and Mental Health Services Administration (SAMHSA) is the agency within the U.S. Department of Health and Human Services that leads public health efforts to advance the behavioral health of the nation. SAMHSA’s mission is to reduce the impact of substance abuse and mental illness on America’s communities.
American Chronic Pain Association: www.theacpa.org
The ACPA believes that people with chronic pain benefit from being well informed about their medications. This knowledge may relieve the fears that can interfere with receiving maximum benefits from medications. This supplement is not meant to serve as medical advice for your condition or regarding your medication needs. Remember that the best source of information about your health and medication needs is from an open dialogue with your treating doctor.
Substance Abuse and Mental Health Services Administration: www.samhsa.gov/
The Substance Abuse and Mental Health Services Administration (SAMHSA) is the agency within the U.S. Department of Health and Human Services that leads public health efforts to advance the behavioral health of the nation. SAMHSA’s mission is to reduce the impact of substance abuse and mental illness on America’s communities.
American Chronic Pain Association: www.theacpa.org
The ACPA believes that people with chronic pain benefit from being well informed about their medications. This knowledge may relieve the fears that can interfere with receiving maximum benefits from medications. This supplement is not meant to serve as medical advice for your condition or regarding your medication needs. Remember that the best source of information about your health and medication needs is from an open dialogue with your treating doctor.
Testing Capabilities
Understand options to customize your testing regimen
Testing Capabilities
Understand options to customize your testing regimen
News
News
COVID-19
Accurate testing results within a timely manner to support a safe workplace and community
Ensuring the health and safety of your patients, employees and community at large requires a complete and robust solution for fast COVID-19 screening.
To aid in the effort to combat the on-going COVID-19 pandemic, National Labs offers a full-service package that includes both front-end specimen collection as well as back-end testing support, all by a state-of-the-art lab using the most current technology and methods.
Partnering with counties, public health departments, hospitals, clinics, businesses, schools, and long term care facilities, we use the RT-PCR testing method under EUA (emergency use authorization) based on anterior nares, nasopharyngeal and saliva specimen types. We also look at 3 genetic markers, instead of just 2, which can capture known COVID variants while eliminating concern over false negatives.
National Labs COVID-19 testing services feature:
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Average TAT of <24 hours post specimen receipt
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Full service, onsite facility testing and specimen collection
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RT-PCR testing methodology
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EUA (emergency use authorization) testing validation
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Anterior nares, nasopharyngeal and saliva specimen types
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Automated specimen processing
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Acceptance of all insurance providers with no cost to patients
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Competitive contract pricing
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Results reporting via electronic web portal with customized results summary and EMR integration available
Billing
Support for Patients and Clients
Efficiency and personalization in our billing endeavors support a thriving company with satisfied clients and patients alike.
Our in-house National Labs billing department is a fully committed professional and credentialed team. Insurance statements and bills can be hard to decipher, and we are here to help both clinical staff and patients.
National Labs follows a soft collections policy focused on meeting both State and Federal requirements and individual patient needs. All CMS-regulatory and additional billing guidelines are followed closely and kept up to date by our credentialing and claim specialists.
Information to Patients
Make sure the office has your current insurance information
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Keep your medical insurance information current with the office. Your insurance should reimburse for testing and there will be no or limited additional cost to you.
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Certain insurance companies may send the reimbursement directly to the patient which should always be forwarded to the lab. If this happens, the lab will send a notice to forward the payment to them.
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Insurance may also apply their payment directly to your deductible.
Understanding an “Explanation of Benefits” from your insurance company
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This is NOT a bill from your insurance company or from National Labs.
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Insurance companies will send patients an EOB (Explanation of Benefits) that shows the max allowable amount billed and paid. Insurance companies often will only pay a % which is reflected in the EOB.
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The “Patient Responsibility” is not a bill from either the insurance company or National Labs. This only reflects the amount that your insurance company did not pay.
If you receive a statement from National Labs and need assistance
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A bill from National Labs will have the National Labs logo and letterhead. If you feel you have received an inaccurate bill or are questioning if you have received an EOB, please call us right away.
Our team is friendly, helpful and ready to work with you: 1 (800) 800-6060, M-F 8 am-5pm, PST. You will speak with a live person right away who is trained specifically to provide friendly and flexible options to you including:
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Flexible payment plans and options
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Patient Hardship Program to limit out of pocket cost
You can also contact us anytime at PatientServices@nationallabs.com for specific billing inquiries and needs.
Patient Billing Resources